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Central Library Expansion Personas

Translated research findings into persona profiles that we could empathize with as we develop plans for service delivery, programming, and communication strategy for our expanded spaces at Central Library.

Skills & Methods: User Research, Information Design

Vancouver Public Library Website Redesign

Worked with a team to complete a redesign of the library website involving migration to a new CMS and implementing responsive design. Skills & Methods: User Consultation, Usability Testing, Content Strategy, Information Architecture, Stakeholder Workshops, Wireframes, Responsive Design Goals Since their last redesign in 2008, Vancouver Public Library’s website needed a radical update that would include: …