Librarian | Information Professional

Portfolio Category

Teaching & Speaking

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Two workshop charts

Ideation Exercises at Westbank Library

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I led my teams in design thinking workshops to better understand our community members and generate program and service ideas with the user at the centre. Goals To introduce new methods and ways of thinking for library program and service design. Role I designed and facilitated two 3 hour workshops with a group size of …

A room full of people at round tables during a conference workshop session

Workshop Facilitation

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I spoken about and facilitated workshop topics on user experience, writing for the web, service design, and design thinking. Past Events ‘Who?: Considerations for User Consultation and Testing’ Lightning Talk at Code4Lib Conference 2018 ‘Service-Led Change: Intro to Service Design for Libraries’ Presentation at BCLA Conference 2017