Librarian | Information Professional

Portfolio Category

Service Design

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Two workshop charts

Ideation Exercises at Westbank Library

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I led my teams in design thinking workshops to better understand our community members and generate program and service ideas with the user at the centre. Goals To introduce new methods and ways of thinking for library program and service design. Role I designed and facilitated two 3 hour workshops with a group size of …

Photo of large room at the library

Westside Learning Lab

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In 2018, I joined a project to open Okanagan Regional Library’s newest branch facility, the Westside Learning Lab. Goals To launch a new library space focused on technology, new ways of learning, partnerships, and community-led services and programs. My Role As Branch Head for this new location, I led the development of operating procedures, new …