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Screenshot of EDI Toolkit pages

Equity, Diversity & Inclusion Strategies in Recruitment Toolkit

About I led a project to develop a toolkit that would: This project was sponsored by the BC Library’s Association (BCLA). Process Information Gathering Framed the research study with goals and research questions paired with the project’s objectives. High Level (Broad) Goals Research Objectives + Questions Methods Used survey and interviews to gather information and …

Central Library Expansion Personas

Translated research findings into persona profiles that we could empathize with as we develop plans for service delivery, programming, and communication strategy for our expanded spaces at Central Library.

Skills & Methods: User Research, Information Design