I am a Librarian with a background in information design and applied experience in web development and digital services in libraries. As a creative problem solver and user-centred thinker, I coach others and deliver workshops on writing for the web, user experience, and design.
Currently, I am a Branch Manager at Burnaby Public Library.
PROJECTS
I’ve worked with amazing teams to create digital experiences that delight and inform. My current focus is leading my team and translating UX ways of doing and thinking into physical spaces and service delivery.
When I get a chance, I like to tinker with side projects.
Here are a few things I’m great at and enjoy doing, as well as some of the tools under my belt.
Library Services
Project Management
Library Design
Digital Services
Community Building
Programming
Resource Development
Assessment & Evaluation
Teaching & Training
User Experience
Usability Testing
A/B Testing, Personas
User Stories
Customer Journey Mapping
Card Sorting
Survey Design
Content Strategy
Information Architecture
Wireframes
Prototyping
Tools
HTML5/ CSS3, Javascript
Drupal, WordPress
Adobe Creative Suite
Moqups, Figma, InVision
Google Analytics
CrazyEgg
Optimal Workshop
Connect with Me
Thanks for stopping by!
If you are a fellow librarian, designer, or UX researcher, I’m always open to chatting about user experience and creative solutions in libraries as well as opportunities for collaborative projects.
